Terms of Service

OVERVIEW
This website is operated by Salve & Oak Co. Throughout the site, the terms “we,” “us,” and “our” refer to Salve & Oak Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

ONLINE STORE TERMS
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of the Service.

GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer over networks.

PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We make every effort to display product descriptions, colors, and images as accurately as possible. We cannot guarantee that your device’s display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis. We may limit quantities of any products or services that we offer. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion.

PRICING AND BILLING
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you using the email address and/or billing information provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SHIPPING
We strive to process and ship orders within the timeframe stated on our website. Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, or other circumstances beyond our control.

RETURNS AND REFUNDS
Please review our Return Policy for information about returns, exchanges, and refunds.

ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate sources.

OPTIONAL TOOLS AND THIRD-PARTY LINKS
We may provide access to third-party tools or links over which we neither monitor nor have control. We provide access to such tools and links “as is” and “as available” without warranties of any kind.

USER COMMENTS AND SUBMISSIONS
If you send creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, edit, copy, publish, distribute, and otherwise use them in any medium without restriction. We are under no obligation to maintain comments in confidence, to pay compensation, or to respond.

PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

• for any unlawful purpose

• to violate any laws or regulations

• to infringe upon our intellectual property rights or the rights of others

• to harass, abuse, insult, harm, defame, slander, or discriminate

• to submit false or misleading information

• to upload viruses or malicious code

• to collect or track the personal information of others

• to spam, phish, scrape, crawl, or interfere with site security features

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, Salve & Oak Co. shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the site or any products purchased through the site.

HANDMADE PRODUCT DISCLAIMER
Many of our products are handmade in small batches. Variations in color, texture, appearance, and scent may naturally occur and do not constitute defects.

Customers are responsible for reviewing ingredient information before use. We recommend discontinuing use if irritation occurs. Statements on this website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Salve & Oak Co. and our affiliates, partners, officers, and employees from any claim arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.

GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles.

CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us through our Contact page at salveandoakco.com.